Managed IT · Cybersecurity · Cloud
Someone accountable for the technology your business actually runs on.
Most organisations already own capable security and management tools. What they lack is a team that operates them every day, proves the controls work, and picks up the phone when they do not. That is the job we take on.
- 24/7 monitoring & response
- Tested disaster recovery
- Manual penetration testing
Why clients bring us in
- Operated, not just installed
- We do not hand over a console and walk away. Our engineers watch the alerts, action the findings and report each month on what actually changed.
- Real estate under management
- 100+ Microsoft 365 tenants and 2,000+ users supported, built on 10+ years of hands-on infrastructure and security work.
- Two offices, worldwide delivery
- Registered offices in Albuquerque, New Mexico and Kandy, Sri Lanka, with remote delivery worldwide.
10+
Years in IT and security
100+
Microsoft 365 tenants managed
2,000+
Users supported
Global
Delivery reach
Services
Managed operations, security testing and advisory
Recurring managed support that keeps your estate running, plus project engagements that find technical issues before they cost you.
Managed IT Services
Your IT department, fully operated
End-to-end management of your servers, networks, endpoints and cloud tenancy, backed by 24/7 monitoring and a responsive service desk.
8 offeringsSecurity Assessment
Find the gaps before an attacker does
Offensive security testing and posture reviews that identify exploitable weaknesses and tell you, in priority order, what to fix.
7 offeringsIT Consulting
Direction before spend
Independent advisory on architecture, technology selection, programme delivery and governance — free of vendor incentives.
5 offeringsProducts
Security technology we deploy and operate
Best-of-breed endpoint, network, cloud and website protection — configured to your environment, monitored by our analysts, and reported on monthly.
Endpoint Security
Stop threats at the device
EDR, managed detection and response, and ZeroDwell containment that neutralises unknown files before they can execute.
3 offeringsNetwork Security
Protect the paths in and out
XDR, web filtering and email protection that defend the routes attackers actually use to reach your people and data.
3 offeringsCloud Security
Secure what you build in the cloud
CNAPP, CWPP, CSPM, KSPM and cloud XDR for continuous visibility and control across cloud infrastructure and workloads.
5 offeringsWebsite Security
Keep your public presence trusted
WAF, CDN, DNS, malware monitoring, remediation and cloud backup that keep your website fast, available and clean.
7 offeringsData Protection & Continuity
Recoverable, provably
Immutable backup, disaster recovery, email archiving and long-term retention that let you restore any workload to any point in time, on a schedule you can defend to an auditor.
7 offeringsVeeam
Backup and recovery for every workload — APAC
Techx4u is a Veeam partner delivering backup, replication and ransomware-resilient recovery for virtual, physical and cloud workloads. This Veeam-branded line is currently available to clients in the APAC region; clients elsewhere are covered by our other managed backup and disaster recovery services.
1 offeringsAI & GenAI Security
Govern the tools your staff already use
Visibility and control over generative AI usage across your organisation, plus AI-assisted security operations that cut the time between detection and response.
2 offeringsKaspersky
Enterprise-grade detection and response, sized to fit
Techx4u is a Kaspersky partner delivering Kaspersky Next EDR/XDR, Managed Detection and Response, and security awareness training, tuned to the tier your business actually needs.
5 offeringsTenable
Find your exposure before someone else does
Techx4u delivers Tenable's vulnerability management platform — from Nessus scanning to full exposure management — so you know what's actually exploitable before it becomes an incident.
4 offeringsAcronis
Backup and cybersecurity, run as one thing
Techx4u delivers Acronis Cyber Protect Cloud as a managed service — backup, disaster recovery, anti-ransomware and patch management from a single agent, so protection and recovery are never two separate projects.
3 offeringsBitdefender
Consistently top-rated endpoint protection, operated for you
Techx4u delivers Bitdefender GravityZone — from Business Security through EDR, XDR and fully managed MDR — matched to the tier your risk profile and budget actually call for.
4 offeringsWhy Techx4u
The difference between buying tools and having them work
Most organisations already own capable security and management technology. What they lack is someone accountable for operating it every day.
One partner, whole stack
Service desk, infrastructure, endpoint, cloud and offensive testing under one agreement. No finger-pointing between vendors when something breaks.
Operated, not just installed
We do not resell a console and walk away. Our engineers monitor the alerts, action the findings and report on what changed.
Evidence over assertion
Restores are tested. Findings are validated by hand. Reports carry proof, so what we tell you can be shown to an auditor or an insurer.
Global delivery, local accountability
Coverage across US and Sri Lankan time zones, with remote delivery worldwide and a named account contact who knows your environment.
Platform
Human risk is the gap your tools cannot close
Phishing and social engineering bypass technical controls by targeting the person operating them. We manage that risk as a measured, trending number — not an annual training certificate.
tBreach — Dark Web Monitoring
Find your exposed credentials first
tLearn — Security Awareness Training
Short, relevant, automatically targeted
tPhish — Simulated Phishing
Test with realistic scenarios, teach at the moment of failure
tPolicy — Policy Management
Policies distributed, attested and audited
tRisk — Human Risk Reporting
A number your board can track
Client feedback
What clients say about the work
Verbatim feedback from completed engagements, written by the clients themselves. Named where they agreed to be named, anonymous where they did not.
Partners
Backed by vendors we actually deploy
We hold working partnerships with the platforms we operate, and we disclose them. Where a recommendation involves a partner product, we say so and present the alternatives.
Insights
What we have been writing
Practical guidance from the engineers who run and defend production environments.
Managed IT
Co-Managed IT vs Fully Outsourced IT: Which Model Fits?
How co-managed IT actually splits responsibility from fully outsourced support, and the questions that decide which model fits a given internal team.
7 min readManaged IT
Signs You've Outgrown Your Current IT Provider
The concrete, checkable signals that your IT support has stopped scaling with your business, and what to look for in whatever comes next.
7 min readManaged IT
How Much Does Managed IT Support Cost?
A realistic breakdown of managed IT pricing models, typical per-user ranges, and what actually drives the number up or down.
8 min read
FAQ
Common questions from B2B, B2C and B2A teams
Straight answers to what prospective clients usually ask before their first call.
Do you work with small businesses or only large enterprises?
We support organizations of every size, from single-office small businesses to multi-site enterprises, across APAC, LATAM and North America. Whether you have an internal team that needs backup or no IT function at all, we scale the engagement to your environment.
What is included in your managed IT support?
Managed IT support covers 24/7 monitoring, a staffed service desk for day-to-day technical issues, patch and update management, and proactive maintenance so problems get caught before they affect your team's work.
Do you offer both ongoing B2B support and one-off project work?
Yes. Most clients start with a recurring managed services contract, and we also take on standalone B2B projects such as penetration testing, cloud migrations, or security assessments without a long-term commitment.
How fast do you respond to technical support issues?
Critical issues are triaged immediately by our 24/7 service desk. Most technical support tickets get a first response within minutes, not hours.
Can you support a hybrid or remote work environment?
Yes. We manage endpoint security, cloud infrastructure, and access controls for hybrid and fully remote work environments, so your team stays productive and secure wherever they are working from.
Do you work with B2B, B2C, and public-sector (B2A) organizations?
We work across B2B, consumer-facing B2C businesses, and public-sector or agency (B2A) clients, adapting our compliance and reporting to whatever framework your organization is held to.
Let's talk about your environment
Tell us what you are running and what worries you. We will come back with a straight assessment and a costed plan — no obligation.