Case studies
Work we have actually done
Four completed engagements, written up honestly. Clients are unnamed because none of them agreed to be named, and we would rather publish a verifiable anonymous account than an impressive invented one.
Engagements
Situation, work, outcome
No percentage improvements we cannot evidence, and no figures we did not measure. Where an engagement was small, it is written up as a small engagement.
- Managed ITManaged IT services keeping SPS operational through daily technical issuesFull managed IT for a Sri Lankan business: system administration, troubleshooting and ongoing operations, with the discipline of finding the actual cause before applying a fix.Business services · Sri LankaRead the case study
- Managed ITManaged IT support for a Sri Lankan technology businessOngoing technical support, system administration and infrastructure work for a business that needed problems investigated without the investigation itself becoming the disruption.Technology services · Sri LankaRead the case study
- Microsoft 365 administrationKeeping a healthcare provider's Microsoft 365 environment workingDay-to-day ownership of a healthcare provider's Microsoft 365 tenant, where an account or access problem does not just annoy someone — it stops clinical staff working.Healthcare · United StatesRead the case study
- Managed IT and system administrationSupporting a multi-site education provider's IT environmentInfrastructure, system administration and day-to-day technical support across an education provider operating in two countries, where the awkward problems were the ones that crossed systems.Education · United States and Sri LankaRead the case study
- Web developmentWebsite development and ongoing support for a UAE real estate businessDevelopment, maintenance and fault resolution on the website a UAE real estate business sells through — fixed at the code level rather than patched at the surface.Real estate · United Arab EmiratesRead the case study
- Disaster recoveryRecovering a production Azure workload onto Hyper-V without downtimeA full Azure virtual machine had to be brought out of the cloud and stood back up on Hyper-V, intact, with every data disk attached and the service still available to users.Cloud infrastructure · United StatesRead the case study
- Integration and web deliveryAn API integration and an e-commerce site delivered in three daysA third-party API integration and a working e-commerce site, scoped and shipped inside three days, with the client returning for further work off the back of it.Retail and e-commerce · United StatesRead the case study
- Managed IT and server supportServer and infrastructure support for a client without in-house expertiseHands-on server and repair work for a client whose own technical knowledge did not extend to the problem, delivered without the rush that usually accompanies remote support.Professional services · United StatesRead the case study
- Technical documentationTechnical documentation for an engineering teamProblem-solving and documentation work for a European engineering client. A short engagement, and we are not going to inflate it into something larger.Engineering · GermanyRead the case study
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