Services
Managed IT Services
End-to-end management of your servers, networks, endpoints and cloud tenancy, backed by 24/7 monitoring and a responsive service desk.
Most organisations do not need more IT tools. They need someone accountable for keeping the ones they have running. Techx4u takes ownership of day-to-day IT operations so your team stops firefighting and starts building.
Our managed service wraps proactive monitoring, patching, backup and a human service desk into a single predictable monthly agreement. We monitor continuously, act on alerts before users notice them, and report transparently on what we did and why.
Offerings
Everything within Managed IT Services
Each offering can be taken standalone or bundled into a single managed agreement.
Remote Support
Fast, secure remote resolution
Encrypted remote-assist sessions that resolve the majority of user issues within minutes, without a site visit.
Learn moreService Desk
A single, accountable point of contact
An ITIL-aligned service desk with ticketing, SLAs and escalation paths, so nothing gets lost between reporting and resolution.
Learn moreNetwork Monitoring Solutions
See problems before your users do
Continuous monitoring of network devices, links, servers and services with automated alerting and defined response playbooks.
Learn moreBackup & Disaster Recovery
Tested recovery, not just backup
Immutable, encrypted, automated backups with documented recovery objectives and regular restore testing that proves they work.
Learn moreServer Administration & Patch Management
Patched, hardened, documented
Ongoing server administration with a disciplined, tested patch cycle that closes vulnerabilities without breaking production.
Learn morePublic Cloud Management
Cost, security and reliability under control
Design, migration and ongoing management of AWS, Azure and Google Cloud workloads with governance and cost control built in.
Learn moreMicrosoft 365 Managed Services
Secure, governed, fully adopted
Tenant administration, security baseline configuration, Intune device management and licensing optimisation for Microsoft 365.
Learn moreVirtual IT Manager
Senior IT leadership, fractional cost
A dedicated senior IT manager who owns your roadmap, budget, vendors and risk register without a full-time executive salary.
Learn moreLet's talk about your environment
Tell us what you are running and what worries you. We will come back with a straight assessment and a costed plan — no obligation.