Endpoint Security
MDR — Managed Detection & Response
Human analysts monitoring your telemetry around the clock, investigating alerts and responding to confirmed threats on your behalf.
A 24/7 SOC without building one
Detection tools generate alerts. Somebody has to triage them, at 3am, on a public holiday, competently — and that is where most in-house security programmes break down.
Techx4u MDR provides that capability as a service. Our analysts monitor your environment continuously, investigate alerts, discard the noise, and act on confirmed threats under pre-agreed response authority so containment does not wait for you to wake up.
What is included
- 24/7/365 monitoring by security analysts
- Alert triage, enrichment and investigation
- Proactive threat hunting across your telemetry
- Pre-authorised containment actions
- Incident response support and coordination
- Monthly threat reporting and posture recommendations
What you get out of it
- Threats contained in minutes, at any hour
- Alert fatigue removed from your team
- SOC capability without the headcount
Frequently asked questions
- What can you do without asking us first?
- Response authority is agreed up front and written into the service. Most clients pre-authorise endpoint isolation and malicious process termination, while account disablement and network changes require confirmation.
- How is MDR different from EDR?
- EDR is the technology. MDR is EDR plus the trained humans who watch it continuously and act. Deploying EDR without anyone monitoring it is a common and expensive mistake.
Ready to move on MDR?
We will scope it against your actual environment, not a generic package, and give you a fixed price before any work starts.