United States
Managed IT services and cybersecurity provider in the United States
Our head office is in Albuquerque, New Mexico. US clients contract with a US company and get 24/7 engineering coverage from our US and Sri Lankan teams working in shifts.
Most US businesses searching for a managed IT services provider are choosing between a local shop that is stretched thin and a large MSP where they are one ticket among thousands. Techx4u sits deliberately between the two: small enough that a named engineer knows your environment, structured enough to run a staffed service desk and security operations around the clock.
Contracts, billing and account management run through our US head office in Albuquerque, New Mexico, the registered office of our parent company RDK REVENUE LLC. Engineering is delivered remotely from the US and from our Kandy operations centre, which is what makes genuine overnight coverage affordable rather than an on-call phone that nobody answers.
Because we also test what we operate, US clients get manual penetration testing, vulnerability assessment and security posture reviews from the same team that runs their day-to-day IT — and evidence they can hand to auditors, cyber insurers and enterprise customers.
Why it matters here
What is different about working with us in United States
A US contract, 24/7 coverage
You contract with a US entity. Behind it, engineers in US and Sri Lankan time zones cover nights and weekends without premium out-of-hours rates.
Cyber insurance and customer questionnaires
US insurers and enterprise customers now ask for MFA, EDR, tested backups and penetration testing evidence. We implement the controls and produce the proof.
Manual penetration testing, not scanner output
CEH and ECSA certified testers validate every finding by hand and include a free retest once fixes are in place.
Built for small and mid-sized businesses
Predictable monthly pricing for managed IT and security, with one-off projects such as pen tests or Microsoft 365 migrations available without a long-term commitment.
Common questions
Straight answers
Written to be useful on their own, whether you read them here or somewhere else quotes them.
- Is Techx4u a US managed IT services provider?
- Yes. Techx4u's US head office is in Albuquerque, New Mexico, the registered office of its parent company RDK REVENUE LLC. US clients contract with a US entity, and services are delivered remotely by engineers in US and Sri Lankan time zones, giving 24/7 coverage for monitoring, service desk and security operations.
- Does Techx4u provide penetration testing in the USA?
- Yes. Techx4u performs manual, objective-driven penetration testing for US organisations, covering external and internal networks, web applications and APIs, wireless networks and Active Directory. Testing is carried out by CEH and ECSA certified engineers and includes an executive summary, a technical report with reproduction steps, a debrief and a retest.
- How are managed IT services priced for US businesses?
- Managed IT is usually priced per user or per device per month. The rate depends on coverage hours, the number of servers and whether security services such as managed detection and response are included. Techx4u scopes against your actual environment and gives a fixed monthly figure before work starts.
- Can Techx4u help US businesses meet cyber insurance requirements?
- Yes. Techx4u implements and operates the controls insurers typically ask about — multi-factor authentication, endpoint detection and response, immutable and restore-tested backups, patch management and security awareness training — and documents them so you can answer insurance questionnaires with evidence.
Services
What we deliver in United States
- Managed IT ServicesYour IT department, fully operatedExplore
- Security AssessmentFind the gaps before an attacker doesExplore
- IT ConsultingDirection before spendExplore
- Endpoint SecurityStop threats at the deviceExplore
- Network SecurityProtect the paths in and outExplore
- Cloud SecuritySecure what you build in the cloudExplore
- Website SecurityKeep your public presence trustedExplore
- usecure Human Risk PlatformManage the risk your tools cannotExplore
- Data Protection & ContinuityRecoverable, provablyExplore
- VeeamBackup and recovery for every workload — APACExplore
- AI & GenAI SecurityGovern the tools your staff already useExplore
- KasperskyEnterprise-grade detection and response, sized to fitExplore
- TenableFind your exposure before someone else doesExplore
- AcronisBackup and cybersecurity, run as one thingExplore
- BitdefenderConsistently top-rated endpoint protection, operated for youExplore
Talk to us about United States
Tell us what you are running and what worries you. We will come back with a straight assessment and a costed plan.